Privacy Policy
Last Updated: December 3, 2025
đź”’ Your Privacy Is Our Priority
We understand the sensitive and personal nature of the products we offer. Your privacy and discretion are absolutely paramount to everything we do. We will NEVER share, sell, or disclose your personal information to anyone.
1. Information We Collect
We collect information necessary to process your order and deliver your digital products. This includes:
Information You Provide:
- Full name (for order processing)
- Email address (for product delivery and support)
- Phone number (for delivery via WhatsApp, if requested)
- Payment information (processed securely through our payment partners—we do not store card details)
Information Collected Automatically:
- IP address
- Browser type and version
- Pages visited on our website
- Date and time of visits
- Device information
2. How We Use Your Information
We use your personal information solely for the following purposes:
- Order Processing: To process and complete your purchase
- Product Delivery: To deliver your digital products via email and/or WhatsApp
- Customer Support: To respond to your questions and provide assistance
- Guarantee Fulfilment: To process refund requests under our 60-day guarantee
- Service Improvement: To improve our products and customer experience
What We Will NEVER Do:
We will never use your information to send unsolicited marketing emails, share your data with third parties for their marketing purposes, or reveal your purchase history to anyone for any reason.
3. Information Sharing
We do not sell, trade, or rent your personal information to anyone.
We may share limited information only with:
- Payment Processors: To complete your transaction (Flutterwave, Paystack, or similar services). These providers are bound by their own privacy policies and do not have access to your purchase details.
- Legal Requirements: If required by law or to protect our rights, we may disclose information to legal authorities. This would only occur under court order or similar legal compulsion.
Our payment processors see only what's necessary to process payment. They do not see what product you purchased or any details about the nature of your order.
4. Data Security
We implement comprehensive security measures to protect your personal information:
- SSL encryption on all pages where personal data is collected
- Secure payment processing through established, trusted providers
- Limited access to customer data (only essential personnel)
- Regular security assessments of our systems
- No storage of credit card information on our servers
While we take every reasonable precaution to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but commit to protecting your information to the best of our ability.
5. Cookies & Tracking
Our website uses cookies to:
- Remember your preferences
- Understand how you use our website
- Improve your browsing experience
- Process orders correctly
We may use analytics tools (such as Google Analytics) to understand website traffic and usage patterns. This data is aggregated and does not personally identify you.
You can disable cookies in your browser settings, though this may affect some website functionality.
6. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of any inaccurate information
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Opt-Out: Unsubscribe from any marketing communications at any time
To exercise any of these rights, please contact us using the information provided below.
7. Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.
Third-party services we use include:
- Payment Processors: Flutterwave, Paystack (governed by their respective privacy policies)
- Website Hosting: Secure hosting providers with data protection measures
- Communication: WhatsApp for product delivery (governed by WhatsApp's privacy policy)
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Significant changes affecting how we handle your data will be communicated via email to existing customers.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Contact Information
IronRoot Wellness
Email: support@baobabvitality.online
Website: www.baobabvitality.online
We aim to respond to all privacy-related enquiries within 48 hours.
Our Discretion Promise
We understand the sensitive nature of our products. Your purchase is completely confidential. Bank/card statements will show a generic merchant name. No one will ever know what you purchased from the transaction record.